Due to the global COVID-19 pandemic, shipping may be delayed.
We are processing and sending out orders normally, but your local post office may experience delays due to the global COVID-19 pandemic. Please stay up to date with news regarding your local post services to find out if your postal services may be affected.
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in the USA by USPS.
HikeYou.com is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||8-14 Business days|
Max delivery time – 30 business days.
*This doesn’t include our 1-5 day processing time.
The processing time for orders is generally 1-5 business days. Once an order has been processed a tracking number will be generated and forwarded to you via email. If you have not received your tracking number within 7 business days, kindly inform us by email at [email protected] and include your order number.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, some items purchased in the same order may need to be sent in separate packages. This means you may not receive all your products in one package.
If you have any other questions, please contact us and we will do our best to help you out.